Terms and conditions
These terms and conditions of purchase (hereinafter the "General Conditions"), regulate the legal relationship that emanates from the purchase and sale processes carried out by you on the website located at the url https://https:/itzelsoy. com and Itzel López García, residing in Mexico City. You accept the General Conditions from the moment you use or contract the service or purchase any product. This document can be printed and stored by you. Itzel.soy makes available to you the e-mail address, email@example.com so that you can ask any questions about the General Conditions.
Purchase of pieces of ART
I. Placement of the Order
1.1 In order to place an order you must be 18 years old and have the capacity to contract. You declare that the data and information you provide us are true and up-to-date.
1.2. You can place the order through our online store at https://itzelsoy.com or by email | Via whatsapp Orders that arrive in a manner other than those indicated above will not be accepted.
In case of agreeing on other forms of purchase and payment, these must have been scheduled in advance directly with our team.
1.3. By placing your order you are making us an offer to purchase the products you have selected in accordance with these General Conditions.
1.4. Once your order is accepted, we will send you a confirmation by email which will also include the order number. The order confirmation will be effective from its shipment. If we cannot process your order due to any incident, we will contact you by email or telephone.
1.5. Once the purchase has been made and as quickly as possible, within reason, Itzel.soy will send customers an email with the order receipt that will contain the summary of the purchase, as well as payment information, if applicable, and shipping and billing.
1.6. Itzel.soy will send a physical receipt that will be received together with the order. This receipt will be issued in the name of the individual or company that has placed the order, so customers must make sure to place it with the correct name.